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Golden Gate Regional Center

GGRC
Guide to Services
Rights & Responsibilities
Your Family
Working as Partners
Fair Hearing Appeals
Record-Keeping
Lanterman Act
Family Information
News & Community Outreach
bulletWho May Appeal And Reasons For An Appeal
bulletNotice Requirement
bulletRequest For A Fair Hearing
bulletAppeal Rights
bulletContinuation Of Service During Appeal
bulletAdvocacy Services
bulletInformal Meeting
bulletMediation
bulletFair Hearing
bulletConsolidation Of Appeals
bulletJudicial Review

WHO MAY APPEAL AND REASONS FOR AN APPEAL
Any person with a developmental disability or who is believed to have a developmental disability, or their authorized representative, who is dissatisfied with any action of the Regional Center shall have an opportunity for a fair hearing.

This right applies when you or your authorized representative receive notice of any action of the Regional Center that you believe is illegal, discriminatory or not in your best interest. It also applies if you have been refused the opportunity to apply for Regional Center services. In general, an appeal must be filed within 30 calendar days after notification of the decision or action. However, if you are currently receiving a service from the Regional Center and wish to continue receiving this service during the appeal process, you must file no later than ten (10) calendar days after your receipt of the notice of the proposed action.

NOTICE REQUIREMENT
You must be sent a notice, by certified mail, at least thirty (30) calendar days before your services are reduced, terminated, or changes made in your Individual Program Plan (IPP) without your consent. If any action is taken for your health or safety in an emergency, you must be given notice within ten (10) calendar days after the action.

REQUEST FOR A FAIR HEARING
You may tell anyone at the Regional Center (for example, your Case Manager) that you want a fair hearing for yourself or someone you represent. That person must provide you with the Fair Hearing Appeal Request form. They can also help you fill out the form if you need or want some assistance. If the person willfully fails to give you the form or help you with it when you request it, it is a misdemeanor.

Please send your request for a Fair Hearing to the Director of the Regional Center. You should make the request in writing on the form supplied by the Regional Center.

APPEAL RIGHTS

bulletYou have the right to be present in all proceedings and to give facts and information about your case.
bulletYou have the right to ask questions of any person who presents information about you at the hearing.
bulletYou have the right to come to the hearing with an attorney or with any representative you choose.
bulletYou or your authorized representative have the right to access and examine records prior to any meeting or hearing as part of the appeal process.
bulletYou have the right to an interpreter.
bulletYou have the right to information on the availability of advocacy assistance, including referral to the clients' rights advocate, area board, publicly funded legal services, corporations, and other publicly or privately funded advocacy organizations, including the protection and advocacy system required under federal Public Law 95-602.
bulletYou have the right to an informal meeting with the service agency director or the directors' designee within 10 days of the date the hearing request form is postmarked or received by the service agency, whichever is earlier. Notification, in writing, of the proposed date, time and place for an informal meeting shall be provided by the service agency director or the director's designee.
bulletYou have the right to decline the informal meeting and proceed directly to a fair hearing.

CONTINUATION OF SERVICE DURING APPEAL
If you are currently receiving a service from the Regional Center and wish to continue receiving this service during the appeal process, you must file no later than ten (10) calendar days after your receipt of the notice of the proposed action. The service will then be continued during the appeal procedure.

If you are not receiving a service, you do not have the right to receive the service you are requesting during the appeal.

ADVOCACY SERVICES
Below is a list of available services. This information is to assist you in locating a representative if you need one.

If you are not able to represent yourself well or protect your rights in the appeal, we will refer your case to your local Area Board. They will appoint a personal representative for you.

The hearing will be open to the public, unless you request it to be conducted in private.

DEVELOPMENTAL DISABILITIES BOARD AREA V
360 22nd Street
Oakland, California 94612
(510) 286-0439

PROTECTION AND ADVOCACY, INC.
449 15th Street, Suite 401
Oakland, California 94612
(510) 839-0811

OFFICE OF HUMAN RIGHTS
State of California
Department of Developmental Services
1600 Ninth Street
Sacramento, California 95814
(916) 323-3086

INFORMAL MEETING
You and the Regional Center Director or his/her designee may meet informally within ten (10) calendar days after your request is received.

The meeting will be held at a time and place convenient for you. The meeting will be conducted in English, but you may have an interpreter if you do not understand English. The Regional Center will pay for the interpreter for you.

The purpose of this meeting will be to resolve the issues that are the reason for your appeal. The Regional Center Director or his/her designee will send you a decision within five (5) calendar days of this meeting.

If you choose to decline an informal meeting or if you are dissatisfied with the decision of the informal meeting, your appeal will automatically proceed to a fair hearing.

MEDIATION
You also may request mediation. The regional center has 5 days from receipt of your request to accept or decline mediation. If mediation is mutually agreed upon, the regional center shall immediately send you and the Institute of Administrative Justice notice of this. Within 5 days of the receipt of this notice, the Institute of Administrative Justice shall provide you with information regarding voluntary mediation, which will be held within 20 days of the hearing request postmark. Either you or the regional center may withdraw at any time from the mediation and proceed to a fair hearing. If mediation fails to resolve the issue, the matter shall proceed to a fair hearing.

FAIR HEARING
When the Office of Administrative Hearings receives the request for your hearing, they will send you a letter telling you the time, place and date of the hearing. It will be held at a time and place reasonably convenient for you and your representative if you have one.

The Administrative Law Judge is impartial and is trained in the law and regulations concerning developmental disabilities. The Administrative Law Judge may require information from the Regional Center before the hearing. If so, the Regional Center must send you a copy of everything it sends the Administrative Law Judge. You and the Regional Center are not permitted to talk with the Administrative Law Judge about the merits of the case except when you are all present.

When a fair hearing involves services provided to claimants who are not participants in the Medicaid Home and Community-Based Services Waiver program, the fair hearing shall be held within 50 days of the date the Fair Hearing Request form is postmarked or received by the regional center, whichever is earlier, unless the fair hearing request has been withdrawn or a continuance for good cause has been granted. A written decision shall be rendered within 10 days of the concluding day of the state hearing, but not later than 80 days following the date the hearing request form is postmarked or received, whichever is earlier, unless the fair hearing request has been withdrawn or a continuance for good cause has been granted. The regional center may request a continuance based upon a showing of good cause, provided that the granting of the continuance does not extend the time for rendering a final administrative decision beyond 90 days from the date the Fair Hearing Request form is postmarked or received by the regional center, whichever is earlier.

When a fair hearing involves services provided under the Medicaid Home and Community-Based Services Waiver, the hearing officer's decision shall be a proposed decision submitted to the Director of the Department of Health Services (DHS) within 10 days of the concluding day of the state hearing, but not later than 80 days following the date the hearing request form was postmarked or received, whichever is earlier. Within 90 days following the date the hearing request form is postmarked or received, whichever is earlier, the Director of DHS may adopt the decision as written or decide the matter on the record. If the Director of DHS does not act on the proposed decision within 90 days, the decision shall be deemed adopted by the Department of Health Services. The final decision shall be immediately transmitted to each party, along with the hearing officer's decision. If the decision of the Director of DHS differs from the proposed decision of the hearing officer, a copy of that proposed decision shall also be served upon each party. In addition to any other delegation of authority granted to the Director of DHS, the Director may delegate his or her authority to adopt final decisions to hearing officers to the extent deemed appropriate.

CONSOLIDATION OF APPEALS
Under certain circumstances, you or your representative or the Regional Center may ask to have several appeals heard at the same time. This will be possible only if you and another claimant have the same kind of case with the same type of questions of law or facts.

If your case is consolidated, you still have the same rights and you will receive your own written decision.

JUDICIAL REVIEW
You or the Regional Center have ninety (90) calendar days to appeal the case to a Court of Law if you disagree with the decision of the Administrative Law Judge.

 

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