Strategic Plan 2023-2025
A strategic plan is like a roadmap. It shows where we’re going, why it matters, and how we’ll get there. For Golden Gate Regional Center, this plan helps us stay focused on what’s most important: supporting individuals with intellectual and developmental disabilities in living lives filled with liberty and opportunity.
Building a More Responsive and Person-Centered Future
At Golden Gate Regional Center, we believe that creating a more inclusive, effective, and person-centered organization starts from within. Our 2023–2025 Strategic Plan is a bold, forward-looking roadmap that reflects the real-world challenges we face—and the deep commitment we have to our staff, the people we serve, and our community.
This plan is a bridge, moving us from today’s realities toward the future our community deserves: one that is more responsive, more equitable, and more supportive of everyone involved.
“This Strategic Plan will help GGRC maintain a balanced focus on where we want to go and how best to get there.”
— Jacy Cohen, Board Chair & Eric Zigman, Executive Director
Download the Strategic Plan
Comprehensive version with full context, goals, and strategies
A short overview of key focus areas and priorities
Strategic Focus Areas
Our plan centers around four key priorities that guide our work through 2025:
1. Investment in Staff
Our staff are the foundation of everything we do. We’re building a more supportive, diverse, and empowering workplace so our team can do their best work—and so those we serve receive the best possible support.
Key Goals:
- Increase staff compensation, recognition, and professional development
- Improve workload balance across teams
- Create a positive, engaged, and culturally responsive workplace
- Recruit and retain a representative and values-aligned workforce
2. Community Living
We believe that people with intellectual and developmental disabilities deserve safe, affordable housing and the support they need to thrive in their chosen communities.
Key Goals:
- Retain housing held by aging family members and providers
- Expand options for people who want to live independently
- Ensure supports reflect personal identity, autonomy, and aging transitions
- Strengthen emergency preparedness for those we serve
3. Community Education & Engagement
We want our broader community to understand and value the people we serve. Through stronger outreach, education, and technology, we’re working to create greater understanding, advocacy, and support.
Key Goals:
- Help people served become local and statewide leaders
- Expand support networks for individuals and families
- Use technology to improve access to information and services
- Educate first responders and community partners
- Strengthen public understanding of GGRC’s role and mission
4. Organizational Agility & Impact
To stay responsive in a changing world, GGRC must operate with flexibility, clarity, and efficiency. We’re committed to becoming a stronger, more nimble organization that’s easier to work with and better equipped to meet evolving needs.
Key Goals:
- Simplify access to services
- Strengthen leadership at all levels
- Improve consistency and internal processes
- Support staff in growing into strong, capable leaders
- Enhance emergency response across all offices
Previous Strategic Plans
Explore our past strategic plans. These documents show how far we’ve come and how we’re growing to serve our mission.
- Strategic Plan 2023-2025 (PDF)
- Strategic Plan 2022 (PDF)
- Strategic Plan 2018 – 2021 (PDF)
Donate to Our Help Fund
Your donation supports critical services and advocacy efforts for people with intellectual and developmental disabilities across San Francisco, San Mateo, and Marin counties. GGRC’s Help Fund provides emergency support for individuals with I/DD and their families. This includes food, clothing, shelter, and other urgent needs. Every dollar you give goes directly to those served by GGRC, providing them with an additional layer of security and support if emergencies occur.
